- Contact Us
Please allow up to 24-48 hours for a reply, we do get a high amount of emails daily!
By phone (please have your order number ready if you have one)
01708 85 32 32
Our opening times
We are working as normal in the warehouse, but we have decided to become internet-only until this problem dies down a bit. This means there will be no change to orders placed online and you can still call us for buying advice etc.
But unfortunately, we are closing our shop/warehouse to the public from today for people who want to visit our shop and try before they buy or bring back returns. (Returns will now have to be done post)
We are doing this as a precaution to cut the number of contacts our staff have with the general public to help them stay corona free, This will allow us to continue working on internet orders as usual during this difficult time without closing down.
Good Luck to all of our customers and their families its looks like it's going to be a bumpy road but if we pull together and stay safe we can do this.
Times of opening
Mon 10.00 am - 5pm
Tues 10.00 am - 5pm
Wens 10.00 am - 5pm
Thur 10.00 am - 5pm
Fri 10.00 am - 5pm
Sat 10:30am - 5pm
Sun - Closed all day-
Please note we closed around 1 or 2 pm for lunch
Also note Mondays are very busy as we have to pack and post all of the weekends orders on this day so please be patient when trying to contact us on a monday.
By post or in person
Novelty island ltd