Orders sent via a courier Delivery Service "hermes" (placed before 3pm on weekdays for products marked "in stock") will normally be dispatched the same day (subject to mandatory security checks) and should arrive 4-5 working days later by courier.
(Some remote places it can take 7 days for delivery ie Ireland and Scottish highlands)
Tracking hermes deliveries
You can track your hermes delivery here
Please ensure you provide a delivery address where someone will be available to sign for your order
Orders will be delivered from 7.30am to 9pm (you should be sent a email by the courier on the day before they deliver) if you will not be in call them to arrange a different delivery day or arrange with them to leave it in a safe place. (i.e. around the back of your house etc)
They will make two attempts at delivery, if you miss them two delivery attempts we can arrange a third delivery but this will cost an extra £10 for every attempted delivery after that (so make sure you are in)
Please note the courier does not normally deliver on Saturday’s (unless you pay extra) and does not deliver on Sunday’s so if your order was shipped on a Friday you won’t get it until Wednesday at the soonest.
Please note we cannot be held responsible for late deliveries or missed deadlines due to a failure of the courier so please order in plenty of time.
Also see failed delivery's