Failed deliveries

Yodel

Will make one attempt at delivery if you miss them you will need to call them to arrange a redelivery. if you miss reattempts of delivery they will send it back to us. so make sure your in as if we have to post it back out again we will charge you to do so.

If you do not call them to arrange a third delivery the goods will be returned to us. we can then refund you for the goods but not the shipping costs of £13.74 (£6.87 to send it plus £6.87 to have it returned to us) even if you had free shipping it still costs us.

Royal mail 

Will try to deliver it and if you are not in they will leave a card for you to collect it from a local post office if you do not collect it within around 10 days they will send it back to us

We can then refund you for the goods but not the shipping costs  (the price of what it cost send it to you and to have it returned to us.)   

We can re post the stuff again but you have to call us and pay for it again.

make sure you are going to be in!!