Contact BBGuns4less

We’re here to help — but before contacting us directly, please check below to see if your question is already answered. We receive a high volume of enquiries daily, so using these resources first helps us respond more quickly to everyone.

Try Our AI Chatbot First

For instant answers to 99% of common questions, click the speech bubble in the bottom-right corner of the screen to use our new AI assistant.

Quick Help Topics

Pre-Purchase Questions

• I want to make an order by phone
• Is this product in stock?
• Shipping questions (delivery time, cost, etc.)
• Which BB pellets should I buy?
• What are your opening hours and how can I visit you?

Post-Purchase Questions

• What does the "Awaiting Fulfilment" order status mean?
• I need help with returns (e.g. faulty item)
• Which courier was used for my delivery?

Other Enquiries

• I have a general question
• I want to make a complaint

Contact by Email

Email: sales@bbguns4less.co.uk
Before emailing, please try our chatbot — it can usually solve your query instantly.

We aim to respond within 24–48 hours.
Please check your junk/spam folder if you haven’t received a reply.

Contact by Phone

Phone Number: 0208 194 2000
Please have your order number ready before calling.

Opening Hours

We take a short lunch break between 1:00 – 2:00 pm.

Note: Mondays are extremely busy as we process weekend orders. Please be patient when contacting us.

Visit or Write to Us

New Address:
BBGuns4less
Warehouse 1
Frogs Hall Farm
Bambers Green
Takeley, Bishops Stortford
CM22 6PE
United Kingdom

Company information.

NOVELTY ISLAND MANAGEMENT LTD Trading as (bbguns4less.co.uk)